ECM Best Practices Blog

What's new with OnBase 17

Patty Johnson-Vazquez - Friday, June 30, 2017

By Tom Vitale, Hyland manager of product evangelism    Read More >

Use ECM to Manage All Your Institution’s Content, Not Just Transcripts

Patty Johnson-Vazquez - Friday, June 23, 2017

By: Laura Stiller, marketing portfolio manager at Hyland  Read More >

How to Reform Your Agency, Without Paper

Patty Johnson-Vazquez - Friday, June 02, 2017

By: Terri Jones, Hyland's government marketing portfolio manager

One of the key provisions of the recent OMB 17-22 Memo is process analysis and the creation of an Agency Reform Plan that drives efficiency and eliminates duplicative tasks. The challenge of greater efficiency is insurmountable in a paper-based world without automation and collaboration options.

A classic challenge for federal agencies can occur when several agencies must respond to a new initiative or a disaster of some type. During those efforts, there is an emphasis on getting resources out and in use by recipients. This often results in several overlapping processes and a blizzard of paper forms, reports and other documents. One reason for this is that federal agencies have few, if any, options for collaboration and sharing information.

The result? Recipients fill out forms with redundant information again and again, while federal staff review, file and store documents with essentially the same information – repeatedly. In this case, the duplicative action isn’t caused by staff, it’s caused by the paper-based processes and information silos that plague staff running programs and delivering services.

  Read More >

CFMA 17: 3 Things to Do at the #CFMAConf

Patty Johnson-Vazquez - Wednesday, May 17, 2017

The Construction Financial Management Association conference is coming up soon on June 3-7 in Phoenix! We're excited to join other construction finance professionals in a week full of knowledge and resource sharing. To do our part, we'll be positioned at booth #215 at the exhibitor showcase conducting live audits of procure-to-pay processes to discover simpler ways to help busy project managers and accountants automate their accounts payables.   Read More >

Tips for Progressing Your OnBase Career

Patty Johnson-Vazquez - Friday, May 05, 2017

By Kate Barney, healthcare marketing portfolio manager at Hyland  Read More >

All Federal IT Needs a Content Capture Strategy, Here's Why

Patty Johnson-Vazquez - Friday, April 28, 2017

Modernizing federal information technology is a far-reaching and possibly overwhelming task. There is limited budget for modernization, according to GAO data, but the upkeep of existing systems is essential. At the same time, a hiring freeze and accelerated retirement compound the potential for slower program and service delivery with a smaller workforce for program delivery.

Normally, technology is the logical answer for a mismatch between the amount of required work and the people available to do that work. But it isn’t just about transferring tasks to a technology tool, it’s about changing paper-based government processes to eliminate the tasks of government that only existed because it’s run on paper.

It’s also about taking our citizen interactions online, as they now expect, and reaping the efficiency gains that can drive.  Read More >

OAUG Collaborate 17 Recap: Photos, Giveaways, Parties

Patty Johnson-Vazquez - Monday, April 10, 2017

OAUG's Collaborate 17 Conference and Exhibition was an exciting week full of educational events and knowledge sharing. In between sessions, attendees from across the United States, and beyond, stopped by the Requordit booth to learn about transformative document management solutions, enter our giveaway and have some fun.   Read More >

The Recipe for ECM Success

- Thursday, March 16, 2017

ECM is undoubtedly one of those solutions you must debate the benefit of doing all the integrations and work to achieve the final product. But a new era started a few years ago for us that I think will shock you. We have figured out a way to eliminate the work of integrations by moving the entire application into the ECM platform. We, the people and users of ECM, are redefining the space and it is very exciting. We are succeeding all over the place.   Read More >

Automation is Sparking the Next Wave of Shared Services, Here's Why

Patty Johnson-Vazquez - Friday, March 10, 2017

For shared services leaders, process automation is not a new concept. It’s been a critical part of the conversation for years as organizations have continued to consolidate services and move their service centers up the maturity ladder.  Read More >

Legacy System Audit: How to Make the Case for Change

Patty Johnson-Vazquez - Tuesday, March 07, 2017

Legacy systems are widely considered a barrier to organizational efficacy. Yet businesses large and small continue to use them. The reason is simple: Rolling out a new platform is risky due to high cost, change management and the time investment. However, as processes improve through technology and legacy systems become more obsolete, the negative implications of sticking with a business-as-usual platform compounds while stunting business growth.   Read More >